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We are an online retailer and do not have a shop or showroom but you are welcome to book a visit to our workshop in Romney Marsh, Kent. Orders can also be collected from the workshop if preferred.

Our workshop address is Unit 1-7 Harden Road Industrial Estate, Lydd, Kent, TN29 9LX.

We do our best to show our products in their true nature through our photos and descriptions. If you would like to see our colour options you can order a hand-painted colour card in the online shop.

We recommend the following:

3ft : 2-4 people

4ft :  4-6 people

5ft :  6 people

6ft :  6-8 people

7ft :  8 people

8ft :  10 people

9ft : 12 people

10ft: 14 people

11ft: 16 people

The general rule of thumb is to allow 60cm for each person on the length of the table. For larger tables 50cm is usually adequate.

Our standard lengths come in 1 foot or 30cm increments starting at 3ft all the way up to 11ft (90-330cm). Contact us for custom sizes.

Our standard dining table is 4 planks wide. Each reclaimed plank is approx 21cm wide giving an overall average width of 84cm. Add up to 2 extra planks for a 105cm or 126cm width.

You can purchase using our online shop or for a bespoke item contact us and we can set up an invoice for you. All items are made to order. 

As we are a small business and always busy in the workshop we are unable to take orders by phone.

Full payment is required to confirm your order and this can be made online by credit/debit card using Paypal, ApplePay or Stripe. We can also take payment over the phone or by bank transfer.

Our usual timescale once payment is completed is 6 weeks but can go up to 10 weeks at busy times. We start the process of selecting and kiln drying your wood as soon as your order is confirmed so the whole process takes a minimum of 3 weeks. 

A 3-4 week guaranteed fast track option is available in the south east for an additional £100. This can be selected at checkout (if available) and is subject to production capacity.

For more information on deliveries click here.

Our full table care info page is here.

Our table bases are finished with professional quality low sheen eggshell paint that is colour matched to Farrow & Ball tones. This is a durable finish which can be wiped clean. 

Tabletops are finished with Osmo Polyx hard wax oil. This is a breathable but fully protective finish that is very resistant to water, dirt and heat and lasts 3-5 years if not longer. Spot repairs can be carried out very easily. It is also completely child and pet safe! More information is available here: https://osmouk.com/downloads/polyx-oil-original-product-information.pdf

Returns and Cancellations

Provided we haven't started your table you can change or cancel your order within 5 days. Let us know as soon as possible by email. 

Table production is usually started within 7 days of ordering as the tabletop wood is kiln dried for a minimum of two weeks prior to being used for manufacture.

You may notify us of your cancellation by sending us an email to at info@therustictablecompany.co.uk quoting your name, address and order number.

 In the unlikely scenario of a table having/developing a fault we will endeavour to repair or replace your table as soon as possible. Alternatively, for serious faults you can opt for a full refund including delivery costs.

Please refer to the 'Our Tables' specifications for full details on what to expect from our furniture.

Minor faults such as scratched paintwork or 'hairy' wood that can be remedied quickly will be rectified either by a member of staff visiting to carry out repair work or by a repair package being sent via mail. In such scenarios there is no option to return goods.

As each table is custom made to your specifications we cannot accept returns after delivery unless your table is faulty.

So long as you are entitled to cancel we will refund you the balance of the price and any standard delivery costs you paid to us once the table is back with us. Refunds will be processed within 14 days.

Please ensure you have read our table specifications to satisfy yourself that the item you have ordered is what you are looking for. 

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